December 12, 2020
We have exciting news for everyone who wants to connect to Amsterdam! We have launched AMS-IX.me, a new community portal for our new customers and members. The new portal will make it even easier to connect to AMS-IX and will significantly improve the quality of our service. 5 things you want to know about AMS-IX new community portal.
My.ams-ix has already been in use for quite some time and always functioned very well. With AMS-IX.me we really want to enhance the quality of our customer experience. We want to automate several administrative processes. Additionally, we want to integrate the portal with other administrative systems so we can offer more transparency for our customers and members. My.ams-ix was not designed to support this level of integration; therefore, we built a new portal from the ground up.
The new AMS-IX.me community portal has various advantages over the older portal. Some key features of the new portal are:
To limit the impact on our customers we’ve chosen a phased approach for introducing AMS-IX.me:
During the whole transition, we are keeping both portals available for our customers so that you’ll always have the full range of services and locations at your disposal.
On the ‘Help me choose’ page you can find guidance which portal you should use.
For the moment, nothing changes for you. If you already have an existing AMS-IX account, you can keep on using my.ams-ix.
Our team will approach you when we’re ready to migrate your account to AMS-IX.me.
If you are an existing customer, it is best you contact our service coordinators. Helena, Inga and Natalja will be happy to answer any question you might have.
If you are a new customer and want to know more about our offerings, you can contact our sales team.