Overall Job Purpose

The Product Owner is responsible for the technical information flow between AMS-IX’s Technical Business Units, Marketing, Sales, and Finance.

Key Responsibilities

• The Product Owner takes the lead of subsets of Scrum team activities in support of the Product Manager and helps provide vision and direction to the sprint teams and stakeholders.
• The Product Owner supports/assists with backlog management, i.e. with planning and prioritisation of the backlog according to business value and the feedback of other internal stakeholders, as well as with iteration planning and elaboration of user stories.
• The Product Owner ensures that the sprint teams have an adequate amount of well-prepared user stories to work on and plays an active role in mitigating impediments impacting the successful team completion of sprint goals.
• The Product Owner ensures that the information about the product(s) is always up to date and available to AMS-IX’s internal/external stakeholders.
• In collaboration with the AMS-IX Technical team, the Product Owner translates technical information into features.
• The Product Owner keeps abreast of Agile/Scrum best practices.

Qualifications and Competencies

• Bachelor’s degree in Business Administration or Computer Science
• Fluent in English and Dutch
• 3 plus years of experience as a Product Owner, IT Project Manager, IT Business Developer or equivalent field
• 3 plus years of experience in managing cross-functional project teams
• 3 plus years of experience in implementing large-scale projects
• Lives and breathes Agile processes (Scrum framework is a prerequisite)
• Proven experience with Project management of applications such as JIRA/Monday, as well as new-age applications
• Strong understanding/knowledge of Computer Networking
• 1 plus year of experience with ITIL

The role

We are looking for an experienced Network Engineer to join our Network Operations Centre (NOC).

Key responsibilities

Ensure proper operation of AMS-IX infrastructure worldwide

• Implement solutions for new services and features
• Implement solutions for platform extensions and upgrades
• Participate in our on-call shift schedule
• Receive and handle escalations from our FLS

Technical skills

• A sound IT background, specializing in the area of networking
• Experience with the management of MPLS/VPLS, Ethernet, and IP networks, and understanding of the theoretical and practical aspects, as well as protocols that are required to build and maintain them
• Experience with configuring BGP and a good understanding of routing protocols
• Experience with creating automation scripts, preferably using Bash and Python
• Solid analytical skills to troubleshoot complex, technical problems
• Good insight in the structure and relations that make up the internet
• Knowledge of Linux/Unix environment
• Experience in composing detailed, technical documentation

Nice-to-haves

• Understanding of the concept of a route server and Bird configuration experience
• Knowledge of VxLAN/eVPN
• Scripting experience in Perl
• Experience with automation tools like Ansible/Salt
• Ability to understand and speak Dutch

Soft skills

• Fluency in English, both spoken and written
• Good communication skills and teamwork mentality
• Ability to work in a small team of highly skilled professionals
• Open-mindedness, eagerness to learn, and ability to adapt
• Ability to perform under pressure

Additional requirements

• Driving license (and willingness to drive)
• Ability to travel occasionally
• Willingness (and ability) to give subject matter presentations to various audiences

What we offer

• A friendly, casual, and international environment
• Competitive Salary
• A relocation package, as well as assistance with your visa application (if required) to ensure a smooth transition.
• Top-notch hardware, including the latest MacBook, extra monitor(s), and an iPhone
• Budget for technical trainings and workshops
• Healthy lunches and a fridge filled up with beverages
• Participation in industry events
• Dutch language lessons
• Weekly yoga classes
• Monthly relaxing massage sessions
• Various tax-free benefits

Job description

The Security Engineer ensures AMS-IX is protected against (IT) security incidents, ensuring business continuity. The Security Engineer is responsible for all operational IT security, including but not limited to the installation and maintenance of AMS-IX’ (IT) security tooling. As part of the IT team, it is expected the Security Engineer will also be involved in other IT related activities.

Key Responsibilities

• IT Security management: Install, maintain and trouble shoot firewalls, VPN and other IT security tooling. These tools are used both in the office environment as well as for the AMS-IX platform. This requires close cooperation with InfoSec and SysAdmin teams. Example: Install and maintain firewall and VPN based on AMS-IX standards, enforcing security policies across AMS-IX production platforms as well as office environment
• SIEM/Security LOG management: Continuous review of SIEM and/or log data and act accordingly on incident and problems. Example: Develop framework for logging and follow up. Set up SIEM environment in conjunction with IT, SysAdmin and InfoSec to ensure enforcement of (IT) security policies
• Identity and Access Management: Ensuring p(only) the right people have access to the appropriate tools and information. This cuts across access to physical locations, tooling but also user profiles with applications. Example: Maintain user profiles in accordance with AMS-IX policies, making use of Active Directory, Radius, SSO and MFA tooling
• Linux : As Linux is an important component to the AMS-IX production platform this role requires knowledge of and experience with Linux (preferable RHEL, Debian). Example: Support the implementation of RBAC translating the overarching Active Directory policies, groups and objects to Linux infrastructure
• General IT Management: Next to (IT) Security also support the AMS-IX users with generic IT management activities like maintaining desktops, printers, network, etc. Example: Install applications on Apple desktop, resolve IT incidents, etc.

Profile

• Bachelor’s degree (BSc) in IT and/or Security Management or equivalent
• 10+ years of experience in IT Security management.
• Information Security Framework (ISO 27001)
• Firewall and VPN (preferably Palo Alto, Juniper, Pulse Secure)
• Single Signe On (SSO) and Multi-Factor-Authentication (MFA)
• SIEM and logging
• Identity, authentication and Access management (IAM)
• Microsoft Active Directory, Linux (RHEL, Debian), Apple MacOs and iOS
• MS Office, SalesForce
• Knowledgeable of system design, development, implementation and user support principles and practices
• Familiarity with project management principles
• Has a risk-averse attitude
• Well-organised and analytical skills
• Team player with excellent communication skills
• Pro-active in supporting the business, service minded, self-driven
• Very good in understanding business needs, requirements and data quality and analytics
• Pro-active engagement in future improvements, especially with a focus on data quality