If you'd like to read AMS-IX latest annual report (2021), click here.
For older reports, please contact us.
AMS-IX offers customers the option to extend their regular port service with a high-end professional Service Level Agreement (SLA). This service option not only covers the initial provisioning and daily availability of the port, but also the levels of a set of key performance indicators.
It is a carrier-grade SLA with service credits up to 100% of the monthly fees upon underperformance. The service option is built on AMS-IX' innovative platform architecture using photonic switches and a fully redundant MPLS/VPLS set-up. A monitoring system has been put in place providing real-time platform statistics on Key Performance Indicators.
Note: SLA is offered at the 14 AMS-IX PoPs in Amsterdam Metro. SLA is not available at the PoPs in Curaçao, Rotterdam and Naaldwijk.
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