Note: For this position, you need to be based in Costa Rica.

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We’re looking for a Medior Network Engineer to join our Engineering team. In this role, you’ll contribute to the design, implementation, and maintenance of our switching platform and play a key part in supporting our global customer base—24/7.

Your responsibilities

As a Medior Network Engineer, you’ll be involved in both the operational and developmental side of our platforms. Here’s what you can expect:

• Manage and maintain the AMS-IX switching platform
  You’ll help keep our switching environment running smoothly and adapt it as we continue to grow. This includes regular configuration and support work.
• Support day-to-day operations
  You’ll be part of the team responsible for managing the daily operations of our IX platforms across the globe.
• Implement new services and upgrades
  Working closely with colleagues, you’ll help design and roll out platform extensions, upgrades, and new solutions.
• Translate technical development into performance improvements
  You’ll take ideas from our product roadmap and help turn them into tangible enhancements for our customers.
• Collaborate across technical teams
  You’ll maintain a clear overview of the technical aspects of our services, from software development to security and engineering.

Your profile

• 5+ years of experience in a similar role
• A Bachelor’s degree in Information Technology or a related field
• A Master’s degree (MSc) is a plus
• Fluent in English (spoken and written); Dutch is a plus
• Valid driving license and willingness to travel when needed

Technical skills you bring

• Strong networking background (Ethernet, IP, MPLS/VPLS)
• Hands-on experience with BGP and solid understanding of routing protocols
• Experience creating automation scripts (preferably Bash and Python)
• Knowledge of Linux/Unix environments
• Comfortable producing detailed technical documentation
• Good understanding of the structure of the Internet
• Familiarity with route server concepts; BIRD configuration is a big plus
• Experience with VxLAN/eVPN, Perl, or automation tools like Ansible/Salt is a strong advantage
  

Soft skills we value

• Strong analytical and troubleshooting skills
• Able to work well under pressure in a dynamic, international setting
• Proactive, solution-focused, and eager to learn
• Well-organised, with the ability to prioritise and multitask
• Collaborative team player who’s also confident working independently
• Customer-focused, with experience in customer-facing roles
• Effective communicator, comfortable presenting to technical and non-technical audiences

We’re looking for a Project Portfolio & Delivery Lead to join our Design team and oversee the strategic management of the entire AMS-IX project portfolio. In this role, you'll ensure coherence, prioritisation, and transparency across all projects, programmes, and initiatives, guaranteeing that every activity demonstrably contributes to AMS-IX’s strategic objectives. Acting as the driving force behind execution, you'll remove roadblocks, stimulate progress, and enforce the right delivery cadence across Research, Design, Development, and Adoption. By strengthening structure, governance, and decision-making, you'll create a consistent and high-performing delivery environment and help AMS-IX evolve toward a higher level of delivery maturity, achieving improvements that are faster, more predictable, and sustainable.

Your responsibilities

Strategic Portfolio Management

• Maintain and govern the AMS-IX project and initiative portfolio in alignment with strategic goals
• Ensure visibility on status, priorities, dependencies, and resource capacity.
• Facilitate intake, planning, and prioritisation to enable transparent decision-making.

Execution & Delivery Control

• Drive progress across the full lifecycle, from Research through Adoption.
• Identify risks, bottlenecks, and delays early, and coordinate mitigation.
• Ensure projects adhere to agreed frameworks, timelines, and governance.
• Create clear reporting and dashboards for leadership and stakeholders.

Governance & Process Excellence

• Lead portfolio ceremonies (planning, review, steering sessions).
• Strengthen structural alignment between Design, Development, and Product.
• Define and continuously improve standards for project initiation, execution, and closure.
• Promote a culture of measurable delivery and continuous improvement.

Cross-Functional Collaboration

• Act as the connector between technical, operational, and business domains.
• Support project and product leads in portfolio reporting and best practices.
• Enable effective knowledge sharing and consistent decision-making across teams.

Your profile

• 5+ years leading cross-functional project or portfolio management in a technical organisation
• Bachelor degree or equivalent professional experience
• Certification in portfolio or project management (PPM, Prince2, PMP, SAFe, or similar)
• Proven success implementing governance and delivery frameworks in agile or hybrid environments
• Excellent knowledge of English (written and spoken).
• Knowledge of Dutch is a plus

Technical skills you bring

• Advanced use of project and portfolio tools (e.g., Jira, Power BI, Monday.com, Confluence)
• Strong data analysis and visualisation capabilities
• Familiarity with Agile, Scrum, and hybrid delivery methods

Soft skills we value

• T-shaped leader: broad understanding of delivery processes with deep mastery of portfolio control
• Strong communicator and facilitator with stakeholder management skills
• Data-driven, transparent, and proactive in surfacing risks and dependencies
• Capable of simplifying complexity and promoting accountability
• Change-oriented and collaborative, fostering cross-domain synergy