Help Desk (NOC) and Technical Enquiries

» Should you contact the AMS-IX NOC or your co-location?

Please refer to the responsibility diagram below.

• Left side of diagram problem?	⇒	Contact AMS-IX NOC (see below)
• Right side of diagram problem?	⇒	Contact your co-location(s)

The AMS-IX NOC operates normal office hours (09.00 – 17.00 (CET) Monday to Friday). However, the NOC can be contacted 24*7 days, in case of EMERGENCY ONLY.

Click HERE to see the current time in Amsterdam.

» AMS-IX NOC Contact Details

	E-mail:		noc@ams-ix.net
	Telephone:		+31 (20) 514 17 17
	Fax:		+31 (20) 305 89 90